Privacy Policy
Data Protection and Privacy for Keynote Educational Limited
- Overview
1.1 This policy outlines how Keynote Educational Limited (“we”, “us”) processes personal data collected from or provided by you. Please read it carefully to understand our practices regarding your personal data.
1.2 For the purposes of applicable data protection laws (e.g., GDPR), the data controller is Keynote Educational Limited, Pentland House, Dean Row Road, Wilmslow, Cheshire, SK9 2GH.
- Personal Information We May Collect
2.1 We collect personal data voluntarily provided by you, such as through:
- Completing forms on our website
- Booking forms or email enquiries
- Telephone communications
- Reporting website issues
2.2 Data we may collect includes:
- Contact details (name, email, phone number)
- Correspondence records
- Survey responses (optional)
- Transaction details related to bookings
- Website usage data
- IP Address
3.1 We may collect statistical data about your browsing actions, including IP address, operating system, and browser type. This data does not identify individuals and is used for system administration and aggregate reporting.
- Information Security – Storing Your Personal Data
4.1 Your data is stored on secure servers. While we take all reasonable measures to protect it, transmission over the internet is not completely secure and is at your own risk.
4.2 Measures to protect data include:
- Access restricted to authorized personnel
- Regular security assessments
- Recovery systems for accidental data loss
- How We Use Your Data
5.1 We use your data to:
- Deliver requested services or products
- Fulfill contractual obligations
- Improve website functionality and user experience
- Notify you of changes to our services
5.2 We may contact you (via email, phone, or post) with relevant information about similar products or services, unless you opt out.
- Legitimate Interest
6.1 We may process your data under legitimate interest for purposes such as:
- Fraud prevention and security
- Improving services and communications
- Marketing relevant products or services
6.2 You can object to this processing at any time by emailing online@keynote.org.uk with the subject “Data Protection.” Please note this may limit our ability to provide certain services.
- Data Retention
7.1 We retain personal data only as long as necessary for the purposes outlined or as required by law.
7.2 Data no longer required will be securely deleted or archived.
- Disclosure of Your Information
8.1 We may share your information with:
- Subsidiaries or parent companies as defined in the UK Companies Act 2006
- Legal authorities to comply with obligations or protect our rights
8.2 We do not share your data with third parties for marketing purposes.
- Your Rights
9.1 You have the right to:
- Access your personal data (a small administrative fee may apply)
- Opt out of marketing communications
- Request corrections or deletion of your data where applicable
9.2 To exercise your rights, contact online@keynote.org.uk with the subject “Data Protection.”
- Changes to Our Privacy Policy
10.1 We may update this policy periodically. Updates will be posted on our website, and significant changes may be communicated via email.
- Contact Us
For questions or concerns regarding this Privacy Policy, please contact us:
- Email: online@keynote.org.uk (Subject: Data Protection)
- Address: Keynote Educational Limited, Pentland House, Dean Row Road, Wilmslow, Cheshire, SK9 2GH
If you are dissatisfied with our response, you may contact the Information Commissioner’s Office (ICO):
- Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- Email: casework@ico.org.uk
Company Information
- Registered in England and Wales: 07674103
- VAT Registration Number: GB117966386